Our New Newsletter

One of my personal resolutions for 2007 is to do a better job communicating with our clients on news and issues related to our business operations. 2007 promises to be a year filled with exciting new products, services and web applications. So it is my hope that we'll be sending out this newsletter near the beginning of each month. Each edition will include system announcements, current promotion(s), and details on new services -- like our new Webmail System.

You are receiving this because your address is in our database of clients and partners. If you do not wish to receive future editions of our newsletter please forgive the intrusion and use the instructions at the bottom of this message to unsubscribe. The unsubscription process is automated and immediate.

Much of our system upgrades in the later part of 2006 were focused on improving email performance and deploying improved anti-spam technologies. I'm extremely happy to report that since September 2006 we've seen a 60% drop in the total volume of spam arriving at our servers. And our new server-based anti-virus scanners have isolated and deleted hundreds of messages containing viruses. Stopping messages before they arrive in your inbox offers a valuable layer of protection and helps make your inbox a safer place to do business.

Next month we're launching a new Email Broadcast Server -- an opt-in email list management application that can be used for small to large email lists. (We're testing out the new system with this newsletter.) And we have several other applications we're planning to support in 2007 including new Content Management Systems, Project Management Applications, and Customer Relationship Management (CRM) Tools.

I hope you find our newsletter informative and useful. As always I welcome and appreciate your thoughts and suggestions.

Kind regards,

Patrick Harris
Cyberian Frontier, Inc.

New Webmail System Online

Our new webmail system is online and operational. Built with the open source application OpenWebMail, the new system offers: address book, personal calendar, file manager, support for html emails, and better webmail performance than iManager.

To try the new webmail system visit http://email.yourdomain and click on the link for Webmail. Or you can visit the server specified in your incoming mail server settings.

(For example: http://Email2.CyberianFrontier.com/)

Enter your username and password to begin. During your initial login the Webmail system will ask you to setup your initial preferences. It is important to update your name and "from address" settings to match your public email address. Please do not use the default assigned email address (IE: yourname@Email2.CyberianFrontier.com). Although that address will work you do not want to publicize that address because that address bypasses some of the anti-spam systems that help keep your inbox clean.

Contact us to learn more.

New Support Issue Tracking System

In January we began moving our client and support records into our new CRM (customer relationship management) system. We selected vTiger, an open source solution, for our CRM needs. We expect that it will take us until sometime this summer to complete the process of moving all the data from our various systems into vTiger. Once completed we'll have all our support, project management, and contact data centralized in one system. This centralizing of client information will help us better track support issues and document all aspects of the projects we manage for our clients.

To help us better track support issues and requests for help please send your support related messages to Support@CyberianFrontier.com or Submit a Trouble Ticket on our website. Messages submitted this way will be routed into our trouble ticket system which helps us better manage your requests. Using one of these two methods will yield the fastest response to your support issue. You can also call us if you prefer: 928.337.4950 or 410.510.1132.

Upgrades to Our Solar Power System

In January we purchased 2 more solar panels and increased our daily energy harvesting capacity by 66%. Our off-grid power system allows us to run our engineering and support operations 100% off of the abundant power of the sun.

On average our power system can harvest about 4KWh of electricity a day. When generated by conventional methods 4KWh of electricity a day releases 6.4 pounds of carbon dioxide into the atmosphere every day. That's more than 2370 pounds of carbon dioxide every year!

Private Email Servers

For businesses that need the utmost in security, isolation, customization, and performance we now offer our new line of Private Email Servers. Built on one of our Virtual Private Servers -- our Private Email Servers offer you a fully customizable email service that's dedicated to delivering your messages and nothing else.

By default we'll load your Private Email Server with all the tools needed to operate a robust, business-grade email delivery solution. Spam Assassin, ClamAV, and filtering with dns blacklists help keep your Email Accounts safe, online, and performing the way your business needs email to perform. Your email accounts can be configured in any size you need and you can even change your own email settings with one of our Web-based control panels if you like.

Sound like over-kill? Could be. But when your business's success depends on reliable email can you really afford anything less?

All Private Email Servers Include:

• No bandwidth charges
• Anti-spam tools
• Anti-virus filtering
• Webmail system branded with your logo
• Fully managed and supported by Cyberian Frontier

Contact us to learn more.